STAC Digital – Privacy Policy

1. Introduction

This Privacy Policy explains how the Siliguri Tea Auction Committee (STAC) ("STAC", "we", "us", or "our") collects, uses, stores, and protects information when you use the STAC Digital mobile application ("App").

STAC Digital is intended for authorized members and stakeholders of the Siliguri Tea Auction Committee. The App provides access to STAC-related information, analytics, dashboards, arrivals, reports, announcements, events, and notifications.

2. Information We Collect

2.1 Account and Member Information

To provide authorized access to the App, we may process information associated with your STAC account, including:

• Name
• Email address
• Member ID
• User ID
• Member or organization-related information
• Authentication and session information

2.2 Device and Notification Information

If push notifications are enabled, the App may process a device or push-notification token associated with your device.

This information is used to deliver application notifications, announcements, events, and other relevant communications.

2.3 Technical Information

Limited technical information may be processed where necessary to operate, secure, maintain, and troubleshoot the App. This may include application, device, authentication, session, and diagnostic information.

3. How We Use Information

Information collected through the App may be used to:

• Authenticate authorized users.
• Provide access to STAC Digital features and information.
• Display authorized member-related information.
• Provide analytics, dashboards, arrivals, and reports.
• Send notifications, announcements, and event-related messages.
• Maintain application security and prevent unauthorized access.
• Troubleshoot technical problems and improve application reliability.
• Comply with applicable legal, regulatory, and operational requirements.

4. Push Notifications

STAC Digital may use push notification services to deliver relevant application notifications.

A device or push-notification token may be processed for this purpose.

Notification permissions can generally be controlled through your device settings.

5. Information Sharing

STAC does not sell or rent your personal information.

Information may be accessed or processed by authorized STAC personnel and service providers where necessary to operate, secure, maintain, host, or support the App and its services.

Information may also be disclosed where required by applicable law, regulation, valid legal process, or a lawful request from a competent authority.

6. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.

• Secure authentication mechanisms
• Password protection and hashing where applicable
• Token-based authentication
• Access controls
• Secure HTTPS/TLS communication
• Database and server-side access controls

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain information for as long as reasonably necessary to provide the App and its services, maintain operational and security records, comply with legal or regulatory requirements, resolve disputes, and protect the rights and security of STAC and its users.

When information is no longer required for legitimate purposes, it may be deleted, anonymized, or securely disposed of in accordance with applicable requirements.

8. Account and Data Deletion

Please include your registered email address, STAC Member ID, and name in your request so that we can verify and process the request.

Data That May Be Deleted

• User account information
• Authentication-related account information
• Personal information associated with the account
• Device or push-notification association information
• Other personal information that is no longer required for a legitimate purpose

Data That May Be Retained

Certain information may be retained where necessary for legal or regulatory compliance, security and fraud prevention, auditing, record-keeping, dispute resolution, or other legitimate operational purposes.

Where retention is required, information will be retained only for the period reasonably necessary or required by applicable law.

Account deletion may result in loss of access to STAC Digital and services associated with the account.

9. Children's Privacy

STAC Digital is intended for authorized members and stakeholders and is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

10. Third-Party Services

The App may use third-party services required for hosting, authentication, security, push notifications, or other application functionality.

Such services may process limited information in accordance with their applicable terms and privacy policies.

11. Your Privacy Rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information and to ask questions about how your information is handled.

Requests can be made using the contact information provided below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the App, our services, legal requirements, or our data-handling practices.

The "Last Updated" date will be changed whenever this Privacy Policy is updated.

13. Contact Us